BSA Scopes – BSAOptics

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BSAOptic’s  Rifle-Scope GS424X50SP

Product can be seen here: BSAOptic’s > Rifle-Scope GS424X50SP

Now that you have viewed the product in question by following the link above, I want to tell you my experience with the company, BSAOptics.

First, when the company jerked me around, I told them I had a blog and Facebook page and that I would tell the world how they treated me… they just laughed at me on the phone. I guess that they thought it was funny or that I wouldn’t tell others about how I was treated.

Now to my story. I purchased a GS424X50SP for my Mossberg 817 .17 caliber varmint rifle. I have many hunting rifles on which I have mounted and set up all my scopes and I have also set up many different types of scopes for friends as well.

This particular GS424X50SP scope I purchased I found to have many issues right from the starting gate. You get it close to zeroed in and Boom… right back it went to so far off target you would need a 4 foot square target to find where it was hitting.

I wasted so much ammo on trying to get this scope zeroed in it isn’t funny. The GS424X50SP has a price tag of $299.95 plus shipping and handling. I expected much more from my investment of this scope… so I called the company to see what they would do about my problems.

When I made contact with BSAOptics, I was told by one of their employees by email that I needed to ship it to them for repair or replacement.

Several weeks later I get a call from someone at BSAOptics telling me that they were going to ship me a replacement. I kept watching for the new replacement scope in the mail and finally called them to let the know I had not received it yet.

Now BSAOptics is saying they have not received my scope that I sent to them and for me to check with my carrier. In my opinion… there’s something rotten with this type of customer service.

I highly suggest that if you are considering a quality scope… maybe you should look into a Simmons or some other company as my experience with BSAOptics has been a nightmare. Not only am I out of $299.95 plus shipping and handling… but now they say they have never received my scope.

If this changes how BSAOptics approach replacing my scope… I will update this blog post. I seriously doubt that this company will do anything to correct this but if they do, I will surely post a picture of new scope and a praise to them for their Upgraded Customer Service, but for now, they have definitely lost a long time dedicated customer.

I hope this will help prevent you from having to experience what I have with BSA. I am so frustrated right now with their customer service, I would not ever recommend their products.

Not to mention that if they donated one to our farm, Lighthouse Food Farm, that it would be a 100% WRITE OFF.

Authors Note

Below is the info and proof of their warranty on this scope as advertised on their web page:

The Gold Star™ line of rifle-scopes represent the pinnacle of BSA® performance optics, exceptional clarity and resolution. The 6X zoom system, a perfected optical design, EZ Hunter reticle, precision W/E adjustment and fully multi-coated optics, offer “THE” complete package. Side parallax available on some models.

FEATURES

• Fully Multi-Coated Optics
• Generous 4” Eye Relief
• 6x Zoom Range
• Waterproof, fog proof and shockproof
• Fast Focus Eyepiece
• CEO Signature Lifetime Full Warranty

 

 Updates

March 26th, 2014 -  4:10 am

This still has NOT been resolved by the company… I do NOT recommend their products or their customer service. In my opinion… you should stay away from all BSA Scopes!

 

 

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